Privacy Policy
Last Updated: October 4, 2024
1. INTRODUCTION
At Join Prosper, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our website, services, or digital platforms. By accessing or using our services, you agree to this policy. If you do not agree with any part of this policy, please refrain from using our services.
2. INFORMATION WE COLLECT
We collect a variety of information to provide, improve, and protect our services. This includes:
Personal Information: When you sign up for our services, we collect your name, email address, phone number, and payment details. This information is essential for processing orders, providing services, and communicating with you.
Automatically Collected Data: As you interact with our website, we may collect technical data, such as your IP address, browser type, operating system, device information, referring pages, and date/time of visits. This data is collected using cookies and similar technologies to enhance your experience and improve our website functionality.
3. HOW WE USE YOUR INFORMATION
The information we collect is used for the following purposes:
To provide services and fulfill your requests.
To communicate with you regarding updates, offers, and promotions.
To process payments securely through third-party payment processors.
To improve website functionality through analytics and customer feedback.
To comply with legal obligations and enforce our agreements.
We do not sell your information to third parties for commercial purposes.
4. MARKETING TOOLS USED
To enhance your experience and better target our communications, we use the following marketing tools:
Google Analytics: We use Google Analytics to track website usage, user behavior, and to gather insights for improving our services. Data collected by Google Analytics includes demographic information, time spent on pages, and navigation patterns.
Google Ads and Meta Ads: We use these tools to deliver personalized advertisements based on your previous interactions with our website and to retarget ads. These tools use cookies and tracking pixels to understand your preferences and show relevant ads.
Klaviyo: For email marketing, we use Klaviyo to send newsletters, promotional offers, and product updates. You can unsubscribe from these communications at any time by following the link in the emails or by contacting us directly at hello@joinprosper.co.
5. SHARING OF INFORMATION
We take your privacy seriously and only share your information in limited circumstances:
Service Providers: We share your information with trusted third-party providers who assist with website hosting, payment processing (e.g., Stripe, PayPal), and email marketing (e.g., Klaviyo). These providers are contractually obligated to protect your information.
Legal Obligations: We may disclose your information if required by law, or if we believe that disclosure is necessary to protect our rights, comply with a judicial proceeding, or in response to a government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, provided that they agree to adhere to the protections outlined in this policy.
We do not sell or rent your personal information to third parties for marketing purposes.
6. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to:
Enhance user experience by saving your preferences for future visits.
Analyze traffic and site interactions to improve site features.
Track advertisements and marketing efforts.
You may choose to disable cookies in your browser settings, but doing so may limit the functionality of our website. For more information on cookies, visit the help section of your browser.
7. DATA SECURITY
We employ a variety of security measures, such as encryption and secure server hosting, to safeguard your personal information. However, no system is completely secure. In the event of a data breach, we will notify affected users within 72 hours and take all necessary steps to mitigate the impact.
8. YOUR RIGHTS
As a user, you have the right to:
Access your personal information.
Update or correct inaccurate information.
Request deletion of your personal data.
Withdraw consent for processing your information.
To exercise these rights, contact us at hello@joinprosper.co. We will respond to your request within 30 days.
9. RETENTION OF INFORMATION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Information related to financial transactions is stored for accounting and legal purposes as required by law.
10. INTERNATIONAL DATA TRANSFERS
Some of our third-party service providers may be located outside of your home country. By using our services, you consent to the transfer of your personal data to these third parties, provided that they offer similar protections as required under applicable data protection laws.
11. CHILDREN’S PRIVACY
Our services are not intended for children under the age of 13. We do not knowingly collect or store personal information from children. If we become aware that we have inadvertently collected personal data from a child under 13, we will delete that information promptly. If you believe we may have information from a child, please contact us at hello@joinprosper.co.
12. CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by email or a notice on our website. Your continued use of our services following such updates constitutes acceptance of the revised policy.
13. CONTACT US
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: hello@joinprosper.co
Address: Join Prosper, PO Box 530013, Miami Shores, FL 33153